5 Video Conferencing Security Challenges And Tips On Overcoming Them

Video conferencing is quickly becoming the norm for companies today. With up to 97% of companies saying that video conferencing has helped increase organizational productivity, it looks like video meetings and events could become a part of our work life for the foreseeable future.

But one challenge to video conferencing that people should be paying more attention to is the issue of cybersecurity in a video call situation. Online security is becoming an important aspect of business technology. So much so that even criminal justice schools are now starting to look into cybersecurity as a whole new practice on its own.

On a company level, what are some of the common security threats that organizations and their staff face and what can they do to overcome them? Let's discuss five of the most common video conferencing privacy problems and solutions.

Data Phishing

One of the video conferencing security best challenges today is data security. Malicious individuals and groups have tried phishing information that could give them access to personal, financial, and corporate information for a while now, and the way they do it has evolved through time. One common way they do this now is to send emails to people asking for sensitive information while posing as an official representative of a company.

This practice has penetrated the video conferencing tools industry as data phishers try to steal information and hack into people's video conferencing accounts and take data like email addresses, passwords, and credit card details. The best way to combat this growing threat is to be vigilant. Never open emails that claim to be from your video conferencing solutions provider if it doesn't use an official email or directs you to a website different from the official one.

Recording Permissions

87% of remote team members share that they feel more connected when joining video meetings, but not many of them feel comfortable being recorded. Companies must also learn how to secure video conferencing rights by ensuring that everyone has given permission when recording a meeting. Some conferencing solutions will ask members for permission to record meetings as soon as someone hits record, prompting them to leave or turn off their cameras and audio if they don't feel comfortable. Also, it's important for companies to not share video or audio files of recorded meetings without getting company consent to avoid data leaks, which leads us to the next challenge.

Accessing Confidential Company Information

Using technology for internal communications has opened us to a world of possibilities on the collaboration front, but it has also opened us to risks of company data leaks. In some cases, leaked company data started with a video conference recording that was shared with an unauthorized person.

To avoid this, ensure that there are policies in place to not share any recordings of virtual meetings, especially closed-door ones. Be sure to put in passwords and email constraints to videos if they're stored into cloud-based storage solutions like Google Drive or Dropbox.

Unauthorized Entry into Meetings

Another of the risks of video conferencing is unauthorized entry into meetings. The term "Zoom bombing" became popular at the height of the pandemic after people and companies started reporting unauthorized access into meetings, classes, and virtual events. These unauthorized entries can cause serious security problems for people.

Virtual meeting bombing happens mostly when online trolls enter meetings to disrupt them by hijacking the meeting and throwing in lewd, racist, and other abusive and offensive content. So to avoid these scenarios, always add a passcode to a meeting and enable approval before entry. It also helps to put more parameters in place such as assigning someone to boot out unwanted guests.

Identity Theft

One of the many other video conferencing privacy issues that have become prevalent on video conferencing issues is identity theft. One instance of this would be unwanted guests coming in to pose as another person by putting a staff member's name but keeping their video off. Of course, this could be curbed by asking staff members to keep their videos on, which can also help with increasing employee engagement while in the meeting.

In more serious cases, hackers could use employees' identities to log into financial accounts or records and steal from them. To avoid falling into the trap of identity thieves, companies need to build video conferencing policies into the company policy to help curb any chances that people might steal employee information and use it to pretend to be them. Encourage company staff to bring and use their own devices and provide training to help them understand the basics of identity and data protection online. For in-office companies, place the proper firewalls into your network to avoid any data leaks through an ISP.

Video Conferencing Security Matters

Looking at today's video conferencing problems and solutions, security is quickly becoming a major factor. So security matters because it ensures that the company and its people are safe from any cyber-attacks and gives them a virtual working environment that assures safety and gives them the chance to remain optimal and productive without any fear.
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