--- url: /resources/help.md description: >- Have questions about AI-powered meeting interpretation, multilingual communication, or enterprise onboarding? We’re here to help — fast, human, and with no confusion. --- # 💬 Need Assistance? No delays, no confusion — just answers. Let us know what you're trying to achieve — and we’ll help you move forward.\ Fast, focused, and with a real human on the other end. > \[!note] We usually respond within one business day.\ > Your request will be reviewed by a real human — not a bot. --- --- url: /resources/company/contacts.md description: >- Want to partner with InterMind, invest, or reach our executive team? Use this form for business inquiries, media requests, or legal matters. --- # 🤝 Want to Reach InterMind? Let’s Connect. Use this form to contact our company team directly —\ for partnerships, investments, media, compliance, or other business-related matters. We’ll make sure your message reaches the right person. > \[!tip] Need product-related help?\ > Visit our [Support Page](../help) for fast answers and assistance from the InterMind team. --- --- url: /product/guide/account-management.md --- # Account Management ## Sign Up Creating an account can be accomplished through three methods: utilizing your Google or Microsoft Accounts or registering with an External Email Address. 1. To begin, visit 2. Click on the **Sign In** button located in the top right corner of the homepage 3. On the Sign in to your account page, you will encounter the following options: * Google and Microsoft buttons, which facilitate access to the platform using your existing Google or Microsoft accounts * 'Remember me' checkbox, which allows you to maintain your logged-in status on this device * 'Forgot Password' link, which is available if you already possess an account but do not remember your password * 'Or sign in with' text, followed by the Email and Password fields for logging in, if you already have an account * 'Don't have an account?' text, followed by a 'Sign up' link, which enables you to register using your external email address ### Sign Up with Google Account This method is advisable for efficient access through a Google Account, facilitating seamless synchronization with Google Calendar. The most effective experience can be achieved by employing the Google Chrome browser. 1. Click the **Google** button 2. A pop-up window will appear, prompting you to select your Google account 3. Authorize access to your basic profile information by clicking the **Continue** button > \[!WARNING] > If you prefer not to grant access to your basic profile information, click the **Cancel** button. You will be redirected back to the Sign in to your account page, where you can sign up using your external email address. 4. You will be directed to your InterMIND main page; no further setup is necessary ### Sign Up with Microsoft Account This method is advisable for obtaining rapid access using a Microsoft account. The optimal experience can be realized by utilizing the Microsoft Edge browser. 1. Click the **Microsoft** button 2. A pop-up window will appear, prompting you to select your Microsoft account 3. Authorize access to your basic profile information by clicking the **Continue** button > \[!WARNING] > If you prefer not to grant access to your basic profile information, click the **Cancel** button. You will be redirected back to the Sign in to your account page, where you can sign up using your external email address. 4. You will be directed to your InterMIND main page; no further setup is necessary ### Sign Up with an Email Address Use this method if you don't have a Google account or prefer to register with a separate email. 1. Click the **Sign Up** link next to the "Don't have an account?" text beneath the login fields 2. You will be directed to the Register form, which includes the following required fields: * **Email** * **Password** * A minimum of 8 characters * At least 1 uppercase letter * At least 1 numerical digit * **Confirm Password** * **First Name** * **Last Name** > \[!TIP] > To ensure optimal account security, please create a password that meets the complex requirements listed above. 3. After completing the form, click the **Register** button 4. After successfully registering, you will receive an email verification message in your inbox. Once verified, you can log in using your email and password to access the features of InterMIND ### Forgotten Password If you forgot your password, follow these steps: 1. Click the **Sign In** button on the homepage 2. On the login page, click **Forgot Password?** 3. Enter your registered email address 4. You will receive an email with a link to reset your password 5. Follow the instructions in the email to create a new password > \[!TIP] > If you don't receive the email, check your spam folder or contact support. ## Sign In Upon the creation of your InterMIND account, you are afforded the opportunity to sign in at any time. This allows you to host or join meetings, manage settings, access AI functionality, and review previous meetings along with their transcripts. Furthermore, the AI Assistant can be utilized within the meeting history. ### Accessing the Sign In page 1. Navigate to 2. Click the **Sign In** button located in the top right corner of the homepage 3. You will be directed to the **Sign in to your account** page ### Sign In with Google If you register using your Google account: 1. Click the **Google** button * If you have logged into your Google account in your Google Chrome (or any other) browser, you will be logged in automatically * If the system cannot identify your Google account, you will be redirected to the Google sign-in page for further authorization 2. Once authorization is complete, you will be redirected directly to the InterMIND main page ### Sign In with Microsoft If you register using your Microsoft account: 1. Click the **Microsoft** button * If you have logged into your Microsoft account in your Microsoft Edge (or any other) browser, you will be logged in automatically * If the system cannot identify your Microsoft account, you will be redirected to the Microsoft sign-in page for further authorization 2. Once authorization is complete, you will be redirected directly to the InterMIND main page ### Sign In with Email and Password If you created your account using an external email address: 1. Enter your registered email in the **Email** field 2. Enter your password in the **Password** field 3. (Optional) Check the **Remember me** box to stay signed in on this device 4. Click **Sign In** to proceed 5. Once authorization is complete, you will be redirected directly to the InterMIND main page > \[!WARNING] > Select "Remember me" only on trusted devices to prevent unauthorized access. ## User Profile The User Profile page in InterMIND offers users the opportunity to view and customize their personal settings, manage device preferences, set communication options, and execute essential account actions, including account deletion. ### Accessing the User Profile page Users can access their profile through two methods: **From Any Page:** 1. Click on your user avatar icon located in the top-right corner of the page 2. From the dropdown menu, select the **Profile** option **Direct URL:** Navigate to: ### Profile Overview The profile page is organized into four main tabs: #### Profile **User Information** * Displays the user avatar, display name (e.g., John Smith), and registered email address * The display name can be edited using the pencil icon **Current Plan** * Shows the active subscription type (e.g., Basic, Pro) and its validity period * Basic users see an **Upgrade Plan** button * Pro users see a **Cancel Subscription** button **Communication Preferences** * **Newsletter**: Receive updates about new features and improvements * **Promotions**: Receive special offers and promotional content > \[!TIP] > Both options are toggleable with checkboxes. #### Billing Accessible via the Billing tab in the left sidebar. **Quota Usage** Displays usage limits and consumption of core features: * **File Storage**: 0.00 GB / 30 GB (or 2 TB for Pro users) * **Meetings**: 0 / 25 (or Unlimited for Pro users) * **Online Participants**: Up to 100 (or 150 for Pro users) * **Period Start** and **Period End** columns **Invoices** Shows a list of issued invoices with: * Invoice Number * Date * Amount * Payment Status (e.g., Paid) > \[!TIP] > Invoices can be downloaded for reporting or records. **Payments** Displays payment transactions include: * Payment ID * Date * Amount * Status (e.g., Succeeded) This section ensures full transparency and traceability for paid users. > \[!INFO] > The Invoices and Payments sections may be empty if no transactions have occurred. #### Settings Accessible via the Settings tab in the left sidebar. This tab allows users to configure device and meeting preferences. **Devices** Select microphone, speaker, and camera, toggle background blur. * **Microphone**: Select preferred input device * **Speaker**: Select preferred output device * **Camera**: Choose active video device * **Background Blur**: Enable or disable visual background masking **Translation** Choose default translation language and adjust original voice volume. * **Target Language**: Select default translation output and interface language * **Original Volume**: Adjust background voice volume while translated audio plays **Others** Set default layout (e.g., sidebar), assistant provider, and auto-leave option when alone. * **Layout**: Choose display layout (e.g., Sidebar, Grid) * **Leave Call Automatically When Alone**: Enable/disable auto-disconnect > \[!TIP] > Changes are automatically saved and will apply to all future meetings. #### Advanced Accessible via the Advanced tab in the left sidebar. This section provides irreversible account actions. **Delete Account** 1. Click the **Delete Account** button 2. Confirm the prompt (note: this action is irreversible) 3. Your data, history, and preferences will be permanently erased > \[!DANGER] > Deleted accounts cannot be recovered. Your name will appear as Deleted User in meeting records. --- --- url: /product/guide/ai-features.md --- # AI Features This section outlines the functionalities of the Voice Assistant (Jarvis), Online Voice Translation, and AI Assistant available during meetings. ## Online Voice Translation This functionality provides real-time translations for participants who enable it, ensuring that the experience remains unaffected for other attendees at the meeting. Moreover, users possess the flexibility to modify the translation language at any moment via the Settings panel. The voice translator is automatically activated upon entering a meeting; however, the translation process will only commence if the interface and translation languages of the participants differ. In instances where all participants have chosen the same language, no translation will occur. Once a participant alters their interface and translation language, all other participants will begin to hear the translation in the language they have selected within the meeting settings. Additionally, participants have the option to adjust the volume of the original audio from other attendees through the meeting settings, allowing them to concentrate solely on the translation. ### Key Features * Real-time voice dubbing in the selected language * Personal translation settings (does not affect other participants) * Ability to change translation language at any time through the Settings panel * Available to all participant types (Host, Moderator, Participant, Guest) ### How to Enable Translation can be activated by any participant by adjusting their language settings in the Settings panel during the meeting. ### Customization * Each participant can set their own preferred translation language * Translation preferences are saved in user settings for future meetings * Languages can be changed mid-meeting through the Settings panel ## AI Assistant The AI Assistant is accessible as a private chat interface within meetings. Users can open the AI Assistant panel to engage the assistant in text format, allowing for inquiries related to: * Meeting summaries * Transcript lookups * Chat insights ### Capabilities The AI Assistant can help with: * **Meeting summaries** * **Transcript lookups** * **Chat insights** * **Action item identification** * **Key point extraction** ### Common Prompts Users may utilize prompts such as: * "Summarize the last 10 minutes" * "What did John say about the budget?" * "What are the main action items from this meeting?" * "Who mentioned the deadline for the project?" ### Access Requirements > \[!WARNING] > The AI Assistant is exclusively available to signed-in users, including Hosts, Moderators, or Participants. It does not engage publicly in the chat and is not accessible to Guest users. ### Privacy * AI Assistant interactions are private to each user * Responses are not visible to other meeting participants * Each participant can have their own separate AI Assistant conversations --- --- url: /resources/company/team.md --- # At Mind.com, humans lead, AI amplifies Together, we blend creativity, code, and understanding to erase language barriers for good. ## Human Team ## AI Team \[^1] \[^1]: AI team members are not human, but they are integral to our operations. They assist in various tasks, from coding to research, and help us break down language barriers. [Understand our AI framework and policies ...](./Legal-Regulations-for-AI-Services) --- --- url: /resources/company/careers.md --- # Careers at Mind --- --- url: /product/guide/creating-meetings.md --- # Creating and Scheduling Meetings Upon signing into InterMIND, users can conveniently create and schedule meetings directly from the main interface by clicking the **New Meeting** button. ## Accessing the Meeting Options On the home screen, locate the prominent blue **New Meeting** button situated at the center of the page. Clicking this button will unveil a dropdown menu with three distinct options: 1. Create a meeting for later 2. Start an instant meeting 3. Schedule in Google Calendar ## Create a Meeting for Later This option permits users to generate a reusable meeting link without initiating the meeting immediately. **Steps:** 1. Click the **New Meeting** button 2. Select the **Create a Meeting for Later** option 3. A unique meeting link will be generated 4. Copy the link and share it with participants 5. You can join the meeting at any time using this link > \[!TIP] > This option is particularly advantageous for team members who will join at different times or for future planning. ## Start an Instant Meeting This option empowers users to initiate a live meeting session immediately. **Steps:** 1. Click the **New Meeting** button 2. Select the **Start an instant meeting** option 3. A meeting room will open instantly in the current tab 4. You will automatically assume the role of Host 5. Utilize the 'Copy Link' option located in the bottom left corner, or copy the link from the browser's address bar 6. Share the link with other participants > \[!TIP] > This option is ideal for quick synchronization or spontaneous collaboration. ## Schedule in Google Calendar Schedule a future meeting and seamlessly integrate it into your Google Calendar. **Steps:** 1. Click the **New Meeting** button 2. Select the **Schedule in Google Calendar** option 3. You will be redirected to a Google Calendar event creation page in a new tab 4. The meeting link will be automatically populated in the location or notes section 5. Set: * Date and time * Guests * Notifications 6. Click **Save** and send invites from Google Calendar > \[!INFO] > This requires a connected Google Account and is particularly suitable for organized teams with integrated calendars. As soon as the meeting is scheduled and if Google Calendar is connected to InterMIND, this meeting will appear on the main page of InterMIND in the section with scheduled meetings. Also, as soon as the invited participants accept the invitation to the meeting, it will appear on their main page of InterMIND in the section with scheduled meetings, provided they are authorized and have synchronization with Google Calendar enabled. --- --- url: /product/overview/privacy-architecture.md --- # Data Privacy for AI Meetings ## Introduction InterMind is a platform for multilingual video meetings with live AI-powered interpretation. We are built for professionals — where not only the message matters, but the privacy of that message too. To deliver a seamless experience, InterMind integrates third-party services for video, audio, cloud storage, real-time interpretation, and analytics. These third-party providers help us ensure performance and scalability — but they also introduce a layer we cannot directly control. We believe in **transparency over promises**. We can only guarantee privacy and security for components under our direct control — our software, interface logic, and how we route data. For everything else, we offer you **the power of choice**. This is why we designed InterMind with **region-based confidentiality**: you choose where your data is processed, which legal framework governs it, and which AI models are used — based on your selected privacy zone. > \[!tip] What is a Privacy Zone? > A configurable region (EU, US, Asia) that governs where your data is processed and under which legal framework. ## Core Privacy Principles ### 1. **Split Responsibility Model** * InterMind does **not own or operate** the underlying cloud infrastructure or LLMs (large language models). * We don’t store your media files, nor do we directly process your speech for model training. * We **do control** the client-side software, routing rules, and compliance logic — including what region your data flows through, what model is used, and under what conditions. ### 2. **Architectural Transparency** * You can explicitly see which region is active for your session, and which laws apply (e.g. GDPR in Europe, CCPA in the US, PDPL in the UAE). * Each session runs in a designated **compliance mode**, and this configuration is visible and auditable. ### 3. **Privacy by Default** * InterMind **never** stores or reuses your content for training, profiling, or commercial analysis. * We do not retain transcripts or media unless you explicitly request it. * If you disable interpretation, **no user data leaves your device at all**. ## Region-Based Confidentiality: How It Works At the start of each session, or as part of your organization’s account settings, you can select a preferred privacy zone: | Region | Applicable Laws | Infrastructure | LLM Providers | | ------------- | --------------------------------------------------------------------------------------------- | ------------------------------ | -------------------------- | | Europe | [GDPR](https://gdpr.eu) | EU data centers only | EU-hosted or EU-compliant | | United States | [CCPA](https://oag.ca.gov/privacy/ccpa) | AWS / GCP / Azure (US) | OpenAI US / Anthropic US | | UAE / MENA | [PDPL](https://www.signzy.com/data-privacy-laws-in-the-uae-2025-everything-you-need-to-know/) | UAE or Bahrain cloud | Regional or compliant LLMs | | Asia / China | Local Chinese privacy laws | Alibaba, Huawei, Tencent Cloud | China-based LLMs only | This choice governs how your video, audio, and interpreted content is processed and through which jurisdiction. You may: * **Set a default region** for your organization * **Override the region per session** * **Blacklist certain regions** entirely ## What InterMind Guarantees We implement strict technical and legal safeguards within our domain of control: ### 1. **Local Execution First** Client-side functions such as speech capture and UI rendering are handled locally whenever possible. ### 2. **Data Minimization** Only the minimum data necessary for the current task is transmitted. ### 3. **End-to-End Encryption** All audio/video data is transmitted through encrypted channels. Interpretation requests are tunneled via secure proxies, avoiding public exposure. ### 4. **No Default Storage** We do not store your meetings, transcripts, or conversations unless you opt in. All storage is region-bound. ## Legal & Regulatory Compliance InterMind supports full compatibility with: * **GDPR** — Right to access, deletion, export, and restriction of processing. No AI profiling. * **CCPA** — No sale of personal data, opt-out options, and transparent collection practices. * **UAE PDPL** — Local storage if requested, strict access controls, no international transfers without consent. * **China DSL/PIPL** — In-region processing only, no foreign routing if China is selected. ## What We Can and Cannot Guarantee We are committed to full honesty, not just legalese. > InterMind **cannot guarantee** how third-party LLMs or infrastructure providers process data once it leaves our control. ### We DO NOT guarantee: * That OpenAI, Anthropic, or other LLM providers won’t log or retain input data. * That cloud hosts have no access to media streamed through their systems (unless you're using a secure enclave or enterprise deployment). * That content passed to a third-party model is outside their training scope (unless under private contract). ### We DO guarantee: * You always know **where and how** your data is being processed. * You have tools to **control risk** by selecting your region and compliance mode. * InterMind **never** stores or exploits your content — even temporarily — without your consent. ## Trust Modes & Privacy Levels You can customize your session to match your confidentiality needs: | Trust Mode | Interpretation | Cross-Region Transfer | Storage | Best For | | ---------------- | -------------- | --------------------- | ------------------ | ----------------------------------- | | 🔒 Local-Only | ❌ | ❌ | ❌ | Legal, government, internal reviews | | 🔐 Region-Locked | ✅ | ✅ (within zone only) | ❌ or session-only | Healthcare, finance, HR | | 🌐 Global Flex | ✅ | ✅ (multi-region) | ✅ | Support, sales, multinational teams | ## What You Get Out of the Box * Region-specific LLM usage, with real-time transparency. * No training or profiling of your content — ever. * Zero data transmission if interpretation is off. * Optional data storage, always region-bound. * Full audit and export tools for enterprise clients. ## Conclusion > \[!note] Privacy is not a promise — it’s an architecture. InterMind doesn’t hide behind vague assurances. Instead, we give you **choices**, **visibility**, and **control**. * You choose your region. * You choose your level of interpretation. * You decide what risk you’re willing to accept — and we help you stay compliant at every level. **InterMind — built for professionals, backed by compliance, governed by trust.** --- --- url: /exp/Financial-Projections-Justification.md --- # Financial Projections Justification (Yr 1–3) This document explains the assumptions behind InterMind's financial model for user growth, revenue (ARR), and unit economics over the first three years. ## Customer Growth | Year | Paying Accounts | Justification | | ---- | --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | 1 | 1,600 | Initial rollout across 5 emerging markets (MX, BR, TR, TH, ID), early adoption by export-focused B2B users. High demand for English-language alternatives. | | 2 | 15,600 | Localized SEO and paid campaigns in 10+ countries, network effects through client meetings, scaling freemium funnel. Zoom/CRM integrations drive mid-market acquisition. | | 3 | 72,000 | Viral growth through "speak in your language" UX, deep vertical integrations (ERP, onboarding, legal), reseller programs in EU/MENA. | ## Annual Recurring Revenue (ARR) | Year | ARR | Core Assumptions | | ---- | ----------- | ------------------------------------------------------------------------------------------------------------------------------- | | 1 | $705,600 | 1,600 paying accounts × 1.5 avg licenses × $24.50/mo → conservative freemium conversion + pilot B2B programs. | | 2 | $8,985,600 | 15,600 paying accounts × 2.0 avg licenses × $24.00/mo → improved freemium conversion + active B2B acquisition. | | 3 | $50,760,000 | 72,000 paying accounts × 2.5 avg licenses × $23.50/mo → product maturity, mid-market scaling, upsells (storage, privacy zones). | ## Licenses per Account: Realistic Segmentation ### **Key Insight:** 80%+ will remain single-user, but mid-market growth creates higher average | Segment | Y1 Distribution | Y2 Distribution | Y3 Distribution | | -------------------- | ----------------- | ------------------- | ----------------- | | **Solo/Freelance** | 83% (1.0 lic/acc) | 81.5% (1.0 lic/acc) | 80% (1.0 lic/acc) | | **Small Business** | 15% (2.0 lic/acc) | 15% (3.0 lic/acc) | 15% (4.0 lic/acc) | | **Mid-Market** | 2% (18.5 lic/acc) | 3.5% (21.0 lic/acc) | 5% (22.0 lic/acc) | | **Weighted Average** | **1.5 lic/acc** | **2.0 lic/acc** | **2.5 lic/acc** | ### **License Growth Logic:** **Y1:** Pilot adoption — minimal teams testing the product, mostly individual users\ **Y2:** Department rollout — expansion to sales/support departments within existing accounts, mid-market penetration begins\ **Y3:** Department-wide adoption — mid-market companies scale across multiple teams and departments ## CAC (Customer Acquisition Cost) | Year | CAC Avg | Rationale | | ---- | ------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- | | 1 | $95 | Mix of paid search, founder-led sales, and low-cost pilots. Country-level campaigns with high-intent keywords (e.g., "como hablar ingles reuniones"). | | 2 | $90 | CAC decreases due to improved funnel metrics, localized onboarding, and content marketing. Organic and referral channels strengthen. | | 3 | $85 | CAC efficiency from reseller programs, partner integrations, and mature attribution modeling. | ## LTV (Customer Lifetime Value) | Year | LTV | Calculation Basis | | ---- | ------ | ----------------------------------------------------------------------------------------------------- | | 1 | $178.9 | ARPU $36.8/mo × 4.9 mo avg tenure (early users, high churn in freemium segment). | | 2 | $308.0 | ARPU $48.0/mo × 6.4 mo avg tenure (improved retention, B2B clients more sticky). | | 3 | $470.0 | ARPU $58.8/mo × 8.0 mo avg tenure (mid-market dominates; higher ACV + renewals + upsells, 10% churn). | ## Gross Margin | Year | Margin | Drivers | | ---- | ------ | ------------------------------------------------------------------------------------------------------------------------ | | 1 | 73% | Compute cost of speech translation stack (~$0.08/min/user), bandwidth, minimal infrastructure. Dev amortized. | | 2 | 77% | Model optimization, better GPU utilization, LLM vendor discounts, migration to hybrid infra (edge inference). | | 3 | 80% | In-house speech/LLM models, auto-scaling infra, flat infra per user. B2B features priced higher with low marginal costs. | ## Key Unit Economics Metrics | Metric | Y1 | Y2 | Y3 | Target Value | | --------------------------- | ------ | ------ | ------ | ------------ | | **LTV/CAC** | 1.9 | 3.4 | 5.5 | >3.0 | | **Payback Period** | 8.5 mo | 5.8 mo | 4.2 mo | <12 mo | | **Gross Revenue Retention** | 85% | 88% | 90% | >85% | | **Net Revenue Retention** | 95% | 115% | 130% | >110% | ## Critical Model Assumptions ### **Pricing Strategy:** * Slight price optimization over years to increase LTV * Mid-market tier with premium features in Y2-Y3 * Volume discounts for multi-seat accounts ### **Customer Segmentation Evolution:** * **Y1:** Focus on SMB early adopters (high churn, rapid adoption) * **Y2:** Expansion into mid-market through integrations and partnerships * **Y3:** Mid-market scaling with dedicated customer success and multi-department rollouts ### **Geographic Expansion:** * Emerging markets first (lower CAC, higher growth rate) * Developed markets later (higher LTV, more complex acquisition) ## Risks and Mitigation **Upside scenarios not included:** * API monetization (planned Y2) * White-label licensing for mid-market clients * Marketplace integrations (Zoom App Store, Microsoft Teams) **Cost assumptions account for:** * Localized payment methods and currency fluctuations * Legal compliance (PDPL/GDPR) and support costs * Competitive pressure on pricing **Pricing validation:** * Benchmarked against comparable SaaS tools (Zoom, DeepL Pro, Otter AI) * Price sensitivity testing in target segments * Willingness-to-pay analysis through pilot programs > **Conclusion:** These projections balance growth ambition with disciplined SaaS economics — targeting sustainable LTV/CAC ratios (>5x by Y3) and 80%+ gross margins with realistic customer base segmentation. --- --- url: /product/guide/faq.md --- # Frequently Asked Questions (FAQ) The FAQ section provides essential information about InterMIND, covering topics such as accounts and access, meeting creation and recording, the AI Assistant's capabilities, translation features, chat participation, and settings for devices. It addresses common questions regarding guest access, scheduling meetings, using the AI Assistant, language translation, chat functionalities, and device compatibility. ## Access **Do I need to sign up to attend a meeting?** No, guests can join using a meeting link without signing in; however, their access will be limited (e.g., no AI Assistant or meeting history). **Can I use a Google or Microsoft account to sign up?** Yes, you can easily register or log in using your Google or Microsoft accounts with just one click. ## Meetings **How do I create a meeting?** Click on **New Meeting** from the main page. You can then choose to start instantly, schedule a meeting in Google Calendar, or create a meeting link for later use. **Can meetings be recorded?** Yes, Hosts and Moderators can initiate and terminate recordings. All participants will receive a notification when a recording begins. **Can I schedule recurring meetings?** Yes, you can use the 'Schedule a meeting in Google Calendar' option. In the meeting settings, you will be able to choose recurrence options on a daily basis or other options according to your preferences. ## AI Assistant **Who can use the AI Assistant?** The AI Assistant is available exclusively to signed-in users (Hosts, Moderators, and Participants). Guests do not have access to the AI Assistant. **What can I ask the AI Assistant to do?** You can request summaries, notes, or questions from the AI Assistant. **Can the AI Assistant interact with chat?** Yes, the AI Assistant can analyze both the Transcript and Chat. ## Translator **Does the Translator change spoken audio?** Yes, it provides real-time voice dubbing in the selected language. **Can I change the language mid-meeting?** Yes, through the 'Settings > Your Language' option. **Do guests get translated?** Yes, the Translator option is also available for guests. ## Participation **Can I send private messages in the chat?** Not currently. All chat messages are visible to all participants. **How do I raise my hand?** Click the **Raise Hand** button in the bottom toolbar. All participants will be notified. ## Settings **How do I select a specific microphone or camera?** Go to the Settings menu and choose from the available devices. **How do I blur my background?** In Settings, toggle the **Background Blur** option. If your video is enabled, you will see an overlay icon to enable or disable Background Blur. **Can I save layout or language preferences?** Yes, these preferences are saved in your profile and will be applied to future meetings. ## Browsers **What devices are supported?** InterMIND operates on desktop (Windows/macOS) and mobile (iOS/Android) through any modern browser. **Which browser is best?** Chrome, Firefox, Safari, Edge, and Opera are fully supported. ## History **Can I view past meetings I joined?** Yes, users who are signed in have the capability to access past meetings through the History page, which include recordings, transcripts, and summaries of those meetings via AI Assistant tab. **Can I delete a meeting from my history?** Only Hosts and Moderators possess the authority to delete a meeting record, which effectively removes it from the histories of all participants. **How do I share a previous meeting?** To share a previous meeting, utilize the **Share** button located on the History page to copy the meeting link to your clipboard. --- --- url: /product/guide/getting-started.md --- # Getting Started InterMIND is an advanced AI-powered video conferencing platform designed to facilitate seamless communication across various languages, devices, and teams. This guide aims to provide you with a comprehensive understanding of how to effectively utilize all the features of InterMIND — from joining your initial meeting to configuring AI tools and addressing technical issues. Whether you are a novice user seeking detailed guidance or an experienced participant overseeing complex meetings, this guide consolidates all the necessary information in one accessible location. Within this guide, you will discover: * Instructions on how to register, sign in, and customize your profile * Guidelines for creating and scheduling meetings * Information regarding user roles, permissions, and real-time translation capabilities * An overview of AI-powered features such as the AI Assistant and Voice Translator * Troubleshooting tips and answers to frequently asked questions Let us begin — the future of intelligent meetings is set to commence now. ## Quick Start Checklist If you're new to InterMIND, follow this simple checklist to start your experience: 1. Visit https://intermind.com 2. Click Sign In and choose Google / Microsoft / Email 3. When prompted, allow access to your microphone and camera 4. Click New Meeting and select Start an Instant Meeting 5. Share the meeting link with participants 6. Open Settings to choose your preferred language and devices 7. Use the AI Assistant to take notes and generate summaries during your call 8. Access previous meetings via the History tab for recordings and transcripts > \[!TIP] > For the best performance, it's recommended to use a Chrome or Edge browser. ## Supported Languages InterMIND is a multilingual platform designed to accommodate a variety of languages for its user interface, voice translator, and AI assistant. Users can modify the language settings through several methods: * The language switcher is located at the page header, adjacent to the login button for non-authorized users, or near the user's avatar icon for authorized users * The language switcher found in the page footer next to the '© Mind, 2025.' text * Furthermore, users can change the language via the 'User Profile > Settings > Your Language' option, or during a meeting by navigating to 'Show Menu > Settings > Settings > Your Language' Below is the list of existing languages available in InterMIND: * Czech (Čeština) * German (Deutsch) * English (English) * Spanish (Español) * French (Français) * Hindi (हिंदी) * Hungarian (Magyar) * Italian (Italiano) * Japanese (日本語) * Korean (한국어) * Dutch (Nederlands) * Polish (Polski) * Portuguese (Português) * Russian (Русский) * Turkish (Türkçe) * Chinese (中文) ## Device & Browser Compatibility InterMIND is meticulously designed to provide optimal accessibility and flexibility, ensuring fully functional experience on desktop and mobile devices, as well as compatibility with all major modern web browsers. ### Device Support InterMIND is optimized for both desktop and mobile use, allowing users to join or host meetings while on the go. * Windows laptops and tablets * macOS laptops * Android smartphones and tablets * iOS smartphones and tablets Users can access the platform directly through their browser without the need for any software installation. ### How to Access 1. Open your web browser 2. Visit https://intermind.com 3. Sign in or join a meeting link directly as a guest 4. Grant camera and microphone permissions when prompted > \[!WARNING] > Some advanced features, such as screen sharing, may be restricted to certain browsers due to system limitations. ### Browser Compatibility InterMIND is compatible with all major modern browsers across platforms. There is no need to install any extensions or plugins. #### Recommended Browsers **Optimal Performance:** * Chrome (official web browser from Google) * Edge (official web browser from Microsoft) * Safari (official web browser from Apple) **Limited Support or Not Recommended:** * Internet Explorer is not supported * Legacy Edge (non-Chromium) has limited features #### Browser Requirements * Enable Cookies and Microphone/Camera permissions * Disable restrictive extensions (e.g., ad blockers, script blockers) for full feature access #### Key Features Available in All Browsers: * Online Audio Translator * Voice Assistant * AI Assistant * In-call messages * Screen recording * Screen sharing (desktop browsers only) * Layout and viewing options > \[!TIP] > Ensure your browser has permissions enabled for camera, microphone, and pop-ups. ### Network & Performance Tips To ensure a smooth experience: * Use a stable internet connection (Wi-Fi or Ethernet is preferred) * Maintain a minimum upload/download speed of 2 Mbps * 5+ Mbps is recommended for HD videos * Close unused tabs and background applications > \[!INFO] > Keeping your browser updated is essential for optimal performance. --- --- url: /exp/go-to-market-strategy.md --- # Google Ads Keyword Strategy: Selling the Bridge, Not the Translator ## CORE INSIGHT: Pain Points Target Non-English Speaking Markets **English speakers don't need translation** — the world speaks English with them. **Pain points exist for:** * Mexican exporters losing $50K deals due to miscommunication with US buyers * Chinese manufacturers unable to explain technical specs to German clients * German automakers dependent on expensive interpreters for Japanese supplier negotiations ## 10 Strategic Keywords: "How Do I Talk to THEM" ### Mexico → US Market Communication **1. como hablar ingles reuniones negocios** *"how to speak English business meetings"* * **Pain:** Mexican CEO loses US clients due to language barriers * **Solution:** Speak Spanish natively, Americans hear perfect English * **Search Volume:** High intent, B2B focused * **CPC Estimate:** $8-15 (business software) **2. software traducir español ingles video llamadas** *"software translate Spanish English video calls"* * **Pain:** Export manager can't conduct product demos for US buyers * **Solution:** Present in Spanish, clients understand in English * **Competition:** Low, specific use case * **Conversion Intent:** Very high (ready to buy) ### China → US/EU Market Communication **3. 如何用中文与美国客户开会** *"how to meet with American clients in Chinese"* * **Pain:** Chinese manufacturer loses major contracts due to language gap * **Solution:** Explain production processes in Chinese, Americans understand instantly * **Platform:** Baidu Ads (80% search share in China) * **Regulatory:** Compliant with data sovereignty requirements **4. 中文英文实时翻译商务会议** *"Chinese English real-time translation business meetings"* * **Pain:** Technical specifications lost in translation → costly errors * **Solution:** Engineer explains details in Chinese, specs accurately transmitted * **Market Size:** $2.4B B2B translation market in China * **Growth Rate:** 35% YoY (AI adoption) ### Germany → Asia/US Market Communication **5. deutsch englisch übersetzung geschäftsmeetings** *"German English translation business meetings"* * **Pain:** German automotive companies depend on expensive interpreters for Asia expansion * **Solution:** CTO discusses engineering requirements in German directly * **Market Context:** €890B automotive exports need language bridge * **Seasonality:** Peak Q1-Q2 (planning cycles) **6. wie spreche ich chinesisch lieferanten** *"how do I speak with Chinese suppliers"* * **Pain:** Supply chain miscommunication → production delays * **Solution:** German procurement manager speaks German with Chinese factories * **Urgency:** Critical for Just-In-Time manufacturing * **Budget:** Enterprise-level ($500+/month budgets) ### Japan → Global Market Communication **7. 日本語で海外クライアントと会議する方法** *"how to meet with overseas clients in Japanese"* * **Pain:** Japanese tech companies lose global opportunities due to English barrier * **Solution:** Product manager presents in Japanese, world understands * **Cultural Note:** High context communication crucial in Japan * **Device Preference:** Mobile-first search behavior **8. リアルタイム通訳ビジネス会議** *"real-time interpretation business meetings"* * **Pain:** Detailed technical discussions require expensive human interpreters * **Solution:** AI interpretation for precision engineering conversations * **Cost Saving:** 70% reduction vs human interpreters * **Quality Advantage:** Consistent terminology, no fatigue ### Spain → EU/Global Market Communication **9. hablar con clientes extranjeros sin saber idiomas** *"talk to foreign clients without knowing languages"* * **Pain:** Spanish exporters limited to Spanish-speaking markets * **Solution:** Expand to any country, speak native language * **EU Context:** €125B intra-EU trade potential * **Emotional Hook:** Independence from language learning **10. software reunion internacional español** *"international meeting software Spanish"* * **Pain:** EU expansion requires multilingual capabilities * **Solution:** One platform for all EU markets * **Compliance:** GDPR-ready, EU data residency * **Integration:** Spanish CRM/ERP systems ## Complete Implementation Strategy ### Campaign Structure **Campaign 1: Mexico-US Trade Corridor** * **Keywords:** 1-2 * **Geography:** Mexico (manufacturing hubs: Tijuana, Juarez, Guadalajara) * **Audience:** Export managers, sales directors * **Budget Allocation:** 25% of total * **CPC Range:** $5-12 * **Landing Page:** Spanish interface, US client testimonials * **Payment:** Local methods (OXXO, bank transfers) **Campaign 2: China Manufacturing Hub** * **Keywords:** 3-4 * **Platform:** Baidu Ads + Google China * **Geography:** Guangdong, Jiangsu, Shandong provinces * **Audience:** Factory owners, international sales teams * **Budget Allocation:** 30% of total * **Compliance:** ICP license required, data localization * **Landing Page:** Simplified Chinese, manufacturing case studies * **Payment:** Alipay, WeChat Pay, UnionPay **Campaign 3: German Industrial Sector** * **Keywords:** 5-6 * **Geography:** Bavaria, Baden-Württemberg, North Rhine-Westphalia * **Audience:** Engineering managers, supply chain directors * **Budget Allocation:** 20% of total * **Seasonality:** Reduce spend December-January (vacation period) * **Landing Page:** German interface, automotive case studies * **Integration:** SAP, German accounting software **Campaign 4: Japan Enterprise Market** * **Keywords:** 7-8 * **Geography:** Tokyo, Osaka, Nagoya business districts * **Audience:** International business development, IT managers * **Budget Allocation:** 15% of total * **Cultural Adaptation:** Formal communication style, consensus decision-making * **Device Strategy:** Mobile-optimized (70% mobile search) * **Payment:** JCB, local bank transfers **Campaign 5: Spain EU Expansion** * **Keywords:** 9-10 * **Geography:** Madrid, Barcelona, Valencia * **Audience:** SME exporters, EU trade managers * **Budget Allocation:** 10% of total * **EU Advantage:** Single market positioning * **Landing Page:** Spanish interface, EU expansion success stories * **Compliance:** GDPR compliance prominent ### Advanced Targeting & Optimization **Negative Keywords (Critical):** * Personal translation apps * Educational language learning * Tourist/travel translation * Free translation tools * Academic/student contexts * Consumer video calling **Audience Layering:** * **In-Market:** Business software buyers * **Custom Intent:** Competitor research, international expansion * **Affinity:** B2B technology adopters, international trade * **Life Events:** Business expansion, new market entry **Bid Strategies by Market:** * **Mexico/Spain:** Target CPA (lower purchasing power) * **Germany/Japan:** Target ROAS (higher LTV) * **China:** Manual CPC (market testing phase) **Quality Score Optimization:** * **Landing Page Speed:** <3 seconds (critical for mobile-first markets) * **Language Matching:** Perfect keyword-ad-landing page alignment * **Cultural Relevance:** Local business practices, success metrics * **Mobile Experience:** Responsive design, local payment methods **Conversion Tracking Setup:** * **Micro-conversions:** Demo requests, pricing page views * **Macro-conversions:** Trial signups, paid subscriptions * **Attribution:** 30-day window (longer B2B sales cycles) * **Cross-platform:** Track across devices, especially mobile **Competitive Intelligence:** * **Monitor:** Google Meet, Zoom, Microsoft Teams expansion * **Opportunity:** When competitors add basic translation features * **Differentiation:** Real-time AI interpretation vs basic subtitles * **Pricing:** Position as premium but cost-effective vs human interpreters ### ROI Projections by Market **Mexico Market:** * **Potential Reach:** 50K+ export businesses * **Average Deal Size:** $200/month * **Conversion Rate:** 2.5% (high intent) * **Payback Period:** 8 months * **LTV/CAC Ratio:** 4.2:1 **China Market:** * **Potential Reach:** 200K+ manufacturers * **Average Deal Size:** $500/month (enterprise) * **Conversion Rate:** 1.8% (longer sales cycle) * **Payback Period:** 12 months * **LTV/CAC Ratio:** 5.1:1 **Key Success Metrics:** * **Quality Score:** >7/10 across all campaigns * **CTR:** >3% (indicates strong relevance) * **Conversion Rate:** >2% (qualified traffic) * **Customer LTV:** >$5,000 (enterprise focus) * **Market Penetration:** 0.5% of addressable market within 18 months **Seasonal Optimization:** * **Q1:** Budget increase (business planning season) * **Q4:** Reduce non-US markets (holiday slowdown) * **Trade Shows:** Surge campaigns during major industry events * **Economic Cycles:** Adjust messaging during uncertainty periods This strategy transforms InterMind from a translation tool into a **global business enablement platform** — selling the dream of speaking your native language to the entire world. --- --- url: /product/guide/help-support.md --- # Help & Support Should you face any issues or have a feature request, feel free to reach out to the InterMIND team directly through the built-in feedback form. This feature is quick and user-friendly, allowing us to enhance InterMIND for everyone. ## To send feedback: 1. Click the **Send Feedback** button (usually found at the bottom-right corner or in the Show Menu) 2. Choose one of the following options: * **Report an Issue**: Describe what you were trying to do and what went wrong * **Suggest an Idea**: Share a feature request or enhancement you would like to see 3. (Optional) Click **Capture Screenshot** to attach a visual reference 4. (Optional) Check the box to receive email updates regarding your feedback 5. Click **Send** to submit your message > \[!WARNING] > Avoid sharing sensitive or confidential information in the form. This helps us improve InterMIND and respond more efficiently to your needs. --- --- url: /product/overview/how-it-works.md --- # How AI Real-Time Translation Works ## Speak and Listen in Your Language InterMind is a multi-user video conferencing platform with **instant bidirectional translation**. Each participant can speak and hear others in **their native language**, creating the effect of natural communication without language barriers. ## How it works: ![](./interpretating.svg) ### 1. **Speech Recognition (Speech-to-Text)** * Streaming recognition using transformer models * Processing noise and background sounds * Support for technical terminology and jargon * Recognition accuracy: **95-98%** for major languages ### 2. **Text Postprocessing (Text Cleanup & Semantic Analysis)** * **Speech junk removal**: elimination of "uh", "um", repetitions, stuttering * **Recognition error correction**: context-based correction * **Punctuation and structuring**: automatic punctuation placement * **Key meaning extraction**: identification of main and secondary thoughts * **Utterance segmentation**: breaking into logical blocks for accurate translation * **Contextual analysis**: linking with previous remarks and overall topic ### 3. **Neural Translation** * Context-dependent translation with meaning preservation * Understanding of idioms, metaphors, and cultural references * Speech style adaptation (formal/informal) * Preserving emotional coloring of utterances ### 4. **Speech Synthesis (Text-to-Speech)** * Natural intonation and speech rhythm * Preserving pauses and accents of the original * Male/female voice selection * Speed and tone adjustment All this happens with **latency under 3 seconds** — matching the speed of professional simultaneous interpreters\[^1] \[^2]. ## Practical Advantages ### Speech Processing Quality: * **Noise filtering**: automatic removal of coughing, laughter, background conversations * **Smart punctuation**: recognition of intonational pauses and logical emphasis * **Error correction**: fixing typos and recognition inaccuracies on the fly * **Semantic compression**: preserving meaning while removing redundancy ### For Business: * **Global teams**: eliminating language barriers in international teams * **Client meetings**: direct communication with clients without interpreter services * **Training and presentations**: simultaneous content delivery in multiple languages * **Cost savings**: reducing interpreter costs by up to **80%** ### For Users: * **Naturalness**: speak as usual, think in your native language * **Privacy**: no third parties (interpreters) * **Accessibility**: 24/7 without advance planning * **Scalability**: from 2 to 1000+ participants ## Better than Human — and Improving Every Day ### Technology Stack: * **LLM providers**: GPT-4, Claude, Gemini (regional selection) * **Regionality**: compliance with local privacy requirements (GDPR, CCPA) * **Continuous learning**: analysis of 10,000+ hours of multilingual meetings monthly * **Specialization**: models for specific industries (medicine, law, finance, IT) ### Translation Quality: * **Accuracy**: 94-97% correctness for business conversations * **Context**: understanding context throughout the entire meeting * **Terminology**: adaptive dictionaries for each industry * **Feedback**: user quality rating system > \[!info] Technical Architecture > > All audio/video routing is handled through our proprietary Mind API, developed in-house to ensure: > > * **Performance**: processing 1000+ parallel streams > * **Data sovereignty**: storage in selected region > * **Fault tolerance**: 99.9% uptime with automatic failover > * **Scalability**: horizontal scaling under load ### Integration and Compatibility: * **Web**: works in any modern browser * **Desktop**: simple PWA installation for Windows/Mac/Linux * **Mobile applications**: simple PWA installation for iOS/Android * **API**: integration into existing platforms (coming soon) * **Popular services**: Zoom, Teams, Google Meet (via plugins) (coming soon) \[^1]: Standard latency for human simultaneous translation is ~2–3 seconds. \[^2]: Based on current progress in AI translation, we expect that within 2–3 years, models will consistently outperform the best human translators — including specialized areas such as law, finance, healthcare, and engineering. --- --- url: /exp/InterMind-Executive-Summary.md --- # InterMind Executive Summary ## The Problem Language barriers still block global business deals — especially in manufacturing, exports, and supply chains. Hiring interpreters is costly, slow, and not scalable. ## The Solution **InterMind** is a professional video platform with real-time AI-powered interpretation. Every participant speaks and hears in their native language — instantly and privately. ## Why Now * Remote work is permanent (75% of B2B sales online) * AI translation now reaches near-human accuracy * Emerging markets (LATAM, SEA, MENA) have low English proficiency but high trade volume ## Core Markets Launching pilots in: * **Mexico, Brazil** — export to US and EU * **Turkey, Thailand, Indonesia** — industrial hubs with language mismatch ## Business Model * **Free plan** with core features * **Pro:** $20/month/user (SaaS) * **Enterprise:** Custom pricing with privacy zones ## Traction * Early pilots launching Q3 * Localized search campaigns in 5 countries * Strong inbound interest from export teams and procurement managers ## Competitive Edge * Built-in interpretation — not a plugin * Privacy-first architecture (EU/US/Asia zones) * Optimized UX for business meetings, not just video calls ## Team * Ex-Big Tech NLP engineers * Enterprise SaaS growth leads * Experienced in global expansion ## Funding Ask Raising **$3.5M Seed** to: * Localize in 10 languages * Build integrations (Zoom, Teams, CRM) * Scale B2B acquisition campaigns > InterMind doesn’t just translate — it enables trust, speed, and growth in global business. --- --- url: /exp/InterMind-Investor-Pitch.md --- # InterMind Investor Pitch: Breaking the Language Barrier for Global Business ## Problem: Language Is Still a $100B Barrier Despite globalization and video conferencing tools, **language remains the single greatest bottleneck** in international business: * Mexican exporters lose deals due to poor communication with US clients * Chinese factories struggle to explain specs to German engineers * Japanese firms rely on expensive human interpreters to reach global markets **InterMind eliminates this friction** — not with subtitles or delayed translation, but through **real-time voice interpretation during video calls**. ## Solution: InterMind = Google Meet + AI Interpreter A professional-grade video platform that lets **every participant speak and hear in their own language** — instantly, accurately, and privately. ### Key Features * AI-powered simultaneous interpretation * Built-in scheduling, moderation, and screen sharing * Secure global infrastructure with privacy zones (EU, US, Asia) * Enterprise-ready: 500+ participants, searchable transcripts, API integrations ## Market: Urgent Need in Global B2B Trade | Segment | Countries | Use Case | Pain Point | | -------------- | ------------------ | ---------------------------------------- | ----------------------------------- | | Manufacturing | CN, IN, MX, TH, ID | Factory-to-client communication | Specs lost in translation | | Exports | BR, CL, ES, CO | Sales & demos to English-speaking buyers | Missed deals from language gaps | | Automotive | DE, JP, KR | Supplier negotiations across borders | Expensive interpreters, slow cycles | | Enterprise HQs | US, UK, AU | Global team meetings | Time lost switching languages | Estimated TAM: **$27B+** B2B communication enablement market (source: CSA Research, Gartner) ## How It Works (in 3 Seconds or Less) 1. **User selects their language** 2. **Joins or starts a meeting** 3. **Speaks naturally** — other participants hear the message **in their own language** Backed by a proprietary stack: * Speech-to-text → semantic cleanup → LLM-based translation → text-to-speech * Latency: under 3 seconds * Accuracy: ~95% in 19 languages * Domain-specific adaptation (legal, technical, medical) ## Traction & Go-To-Market Strategy ### Initial Launch Markets (High ROI) * **Mexico → US trade corridor** * **Brazil → North America and EU exports** * **Turkey → EU and MENA trade hub** * **Thailand → Global manufacturing and logistics** * **Indonesia → Growing tech and industrial exports** ### Go-To-Market * Paid search: high-intent localized queries ("como hablar ingles reuniones negocios") * B2B partnerships: ERPs, CRMs, export assistance programs * Targeting: sales managers, supply chain leads, export teams ### Pricing (B2B SaaS) * Basic (free): 25 meetings * Pro: $20/month/user * Business: Custom (privacy zones, priority support) ## Compliance & Privacy by Design * GDPR, CCPA, UAE PDPL compliant * No third-party data access * Storage in regional privacy zones * No AI training on client content InterMind is trusted by **enterprises where privacy is non-negotiable**. ## Why Invest Now ### Market Timing * AI translation reaching near-human accuracy * Remote meetings are permanent (75% of B2B sales still virtual — McKinsey) * Multilingual markets are growing: Africa, LATAM, SEA ### Competitive Edge * Unlike Zoom or Meet, InterMind isn't a plugin — it's **built around the language problem** * Proprietary tech, not wrappers around third-party APIs * Built-in differentiation: privacy, scalability, UX, latency ## Financial Projections (Yr 1–3) | Metric | Year 1 | Year 2 | Year 3 | | --------------- | ------ | ------ | ------ | | Paying Accounts | 1,600 | 15,600 | 72,000 | | ARR | $706K | $9.0M | $50.8M | | CAC (avg) | $95 | $90 | $85 | | LTV | $179 | $308 | $470 | | LTV/CAC | 1.9x | 3.4x | 5.5x | | Gross Margin | 73% | 77% | 80% | **Key Unit Economics:** We focus on **paying customers only** — no vanity metrics. Our model shows healthy B2B SaaS growth with strong LTV/CAC ratios improving from 1.9x to 5.5x by Year 3. ### Customer Segmentation (Y3) * **80% Solo/Freelance:** 1 license per account * **15% Small Business:** 4 licenses per account * **5% Mid-Market:** 22 licenses per account * **Weighted Average:** 2.5 licenses per account We are beginning go-to-market pilots in Mexico, Brazil, Turkey, Thailand, and Indonesia — targeting regions with high B2B trade volume and strong demand for English-language business communication. ## Founding Team * **\[Name]** — CEO: ex-\[Big Tech], 10y+ in NLP * **\[Name]** — CTO: Built multilingual infrastructure at \[Company] * **\[Name]** — Growth: Former head of expansion at \[B2B SaaS Unicorn] ## Ask * Raising **$3.5M Seed** to: * Expand engineering & privacy compliance teams * Localize platform for 10 new markets * Launch integrations (Zoom, Teams) * Fund multilingual B2B acquisition campaigns Let's build the platform that **makes understanding universal.** --- --- url: /product/overview/video-meeting-platform.md --- # InterMind Video Meeting Platform ## Built for Serious Meetings — Not Just Talking InterMind is not just another plugin or lightweight tool — it's a full-featured, enterprise-grade video meeting platform designed for professional communication, high-stakes collaboration, and global-scale operations. Here's what makes it different: ### 🎥 1080p High-Definition Video All meetings are streamed in **full HD 1080p**, providing crystal-clear visuals for every participant. This is especially important when visual cues, gestures, or shared content are vital to understanding. * Great for investor pitches, product demos, or legal discussions. * Reduces cognitive fatigue from pixelated or low-quality video. * Enhances trust and engagement in virtual settings. ### 🔇 Smart Noise Suppression Our AI-driven noise cancellation filters out background sounds — typing, traffic, echo, or distant chatter — so only the speaker’s voice comes through. * Keeps meetings professional and focused. * Works automatically without manual controls. * Ideal for remote workers in non-soundproof environments. ### 📅 Advanced Meeting Scheduling InterMind integrates seamlessly with **Google Calendar, Outlook, and iCal**, making it easy to plan, invite, and remind participants. * Time zone aware scheduling. * One-click join links. * Automatic updates for rescheduled meetings. ### 🧑‍⚖️ Professional Moderation Tools Host with confidence using built-in **moderation controls**: * Mute/unmute participants. * Control screen sharing and camera access. * Assign co-hosts or moderators. * Lock or password-protect meetings. Perfect for managing large meetings, training sessions, or sensitive briefings. ### 🖥️ Screen Sharing Easily share your entire screen, application window, or browser tab with participants — no installs required. * Annotate during live presentations. * Show spreadsheets, slides, or software tools in real time. * Supports multi-screen presenters. ### 🎙️ Meeting Recording Record meetings with a single click. Videos are saved securely in the cloud and available immediately after the session. * Share with absent participants. * Use for training or compliance records. * Can be combined with auto-transcription. ### ✏️ Real-Time Subtitles For added accessibility, InterMind provides optional **real-time subtitles** in multiple languages, even when live voice interpretation is active. * Supports hearing-impaired users. * Helps clarify technical or accented speech. * Synced with speaker voice in real time. ### 💬 In-Meeting Chat Participants can send **text messages**, links, or private notes without interrupting the speaker. * Public and private chat options. * Ideal for side questions, shared resources, or silent Q\&A. * All chat history can be exported post-meeting. ### 📆 Calendar Integration Meetings, recordings, and upcoming sessions are automatically logged and synced with your calendar. * Get reminders before important meetings. * Easy to track who met when — and why. * Supports recurring meetings and agenda attachments. ### ✅ All-in-One, No Plugins Required Unlike many solutions that depend on third-party add-ons, InterMind is **fully integrated** and works out of the box. * No installs or browser extensions needed. * Unified experience across web, desktop, and mobile. * One secure platform — built for scale. --- --- url: /resources/company/Legal-Regulations-for-AI-Services.md --- # Legal Regulations for AI Services ## Terms and Definitions For the purposes of this disclaimer, the following terms shall have the meanings set forth below: "AI" or "Artificial Intelligence" refers to computer systems or algorithms capable of performing tasks that typically require human intelligence, including learning, reasoning, problem-solving, understanding natural language, and generating content. "Company" refers to Golden Fish Corporate Services Provider LLC (Register No: 2411728, License No: 1414192, Address: City Avenue Building, Office 405-070, Port Saeed, Dubai, UAE), its subsidiaries, affiliates, officers, employees, agents, and representatives. "AI-generated content" refers to any text, image, recommendation, suggestion, answer, or other content created, produced, or formulated by our AI systems in response to user inputs or queries. "User" refers to any individual or entity that accesses, uses, or interacts with the AI features available on our website or services. "Professional advice" refers to specialized guidance typically provided by qualified professionals in fields such as law, medicine, finance, engineering, or other regulated professions requiring specific expertise, certifications, or licenses. "Personal data" refers to any information relating to an identified or identifiable natural person, including but not limited to names, identification numbers, location data, online identifiers, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person. "AI Developers" refers to the third-party entities, organizations, or individuals responsible for creating, training, maintaining, and updating the artificial intelligence technologies utilized by the Company. The AI Developers are separate and distinct from the Company and maintain independent responsibility for the core functionality, capabilities, and limitations of the AI systems being implemented. ## Artificial Intelligence Functionality This website incorporates artificial intelligence ("AI") features designed to enhance user experience through automated responses, content generation, and personalized recommendations. By using these AI features, you acknowledge and agree to the following terms and conditions: ## Licensing Compliance Statement The Company fully complies with all terms of use and maintains appropriate licensing agreements with the developers of the AI models utilized on this website. All AI technologies implemented by the Company are properly licensed and used in accordance with the contractual terms established by their respective AI Developers. Our compliance with these licensing agreements ensures the legal and authorized use of AI technologies within our services. ## Accuracy of Information The information, content, and responses generated by our AI systems are provided for general informational purposes only. While we strive to ensure the accuracy and reliability of AI-generated content, such content may contain errors, inaccuracies, or outdated information. The Company does not warrant or guarantee the completeness, accuracy, reliability, suitability, or availability of any AI-generated content. ## Limitation of Liability Under no circumstances shall the Company be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or in any way connected with your use of AI features on this website. This includes, but is not limited to, any losses, costs, or damages of any kind incurred as a result of your reliance on information or content generated by our AI systems. ## No Professional Advice AI-generated content and responses do not constitute professional advice, opinion, or recommendation. Our AI systems are not qualified to provide legal, medical, financial, psychological, or other professional services. You should not rely on AI-generated content as a substitute for professional judgment or consultation with qualified experts in the relevant field. Always seek the advice of qualified professionals regarding specific questions or concerns related to your particular circumstances. ## No Warranties The AI features are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. The Company does not guarantee that the AI features will be uninterrupted, timely, secure, or error-free. You acknowledge that technical problems or changes in third-party systems may temporarily or permanently limit your ability to access or use the AI features. ## Data Collection and Usage Your interactions with our AI features may be collected, stored, and analyzed to improve our services. This information helps train and refine our AI systems to enhance user experience. By using our AI features, you consent to the collection, storage, and processing of your interaction data in accordance with our Privacy Policy. ## User Input Consent By engaging with our AI services, you explicitly agree and consent to the AI model processing, analyzing, and utilizing the information you provide during your interactions. You acknowledge that any text, queries, or data you input may be used by the AI system to generate responses, improve its functionality, and enhance its capabilities. This consent extends to AI Developers who may use anonymized interactions to further train and refine their models. If you do not wish your input to be processed by our AI systems, you should refrain from using the AI features available on this website. ## Personal Data Protection Any personal data or sensitive information shared during your communications with our AI systems is subject to our robust data protection protocols. However, we strongly advise against sharing sensitive personal information (such as social security numbers, financial account details, or medical records) during interactions with our AI features. While we implement industry-standard security measures to protect data transmitted to our systems, we cannot guarantee absolute security of information shared with our AI features. The Company shall not be held liable for any breach, disclosure, loss, or misuse of personal data resulting from your voluntary disclosure of such information during AI interactions. ## Content Disclaimer Our AI systems generate content based on patterns learned from training data and may occasionally produce content that does not align with the Company's values or policies. The Company does not endorse all content generated by its AI systems. We make reasonable efforts to prevent inappropriate content but cannot guarantee that all AI-generated content will be appropriate, accurate, or aligned with our values. ## Cultural Respect and Responsibility Statement The Company deeply respects the traditions, religions, and governance of all countries in which we operate. Any content that may be generated by our AI system that could be considered offensive, culturally insensitive, or morally inappropriate is solely the result of AI error and does not represent the views, opinions, or values of the Company. Responsibility for such content lies with the developers of the AI technology and not with the Company. We are committed to fostering inclusive and respectful digital environments while acknowledging the technical limitations of current AI systems. Users who encounter any such inappropriate content are encouraged to report it immediately so that appropriate measures can be taken. ## Modifications to AI Features The Company reserves the right to modify, suspend, or discontinue any part of the AI features without prior notice. We may update or change the capabilities, functionalities, or limitations of our AI systems at any time at our sole discretion. ## User Responsibility You are responsible for reviewing and evaluating all AI-generated content before relying on it or implementing any suggestions. You acknowledge that you bear all risks associated with using information or content generated by our AI systems. By continuing to use the AI features on this website, you acknowledge that you have read, understood, and agree to be bound by this AI Features Disclaimer. --- --- url: /resources/media-kit.md --- # Media Kit Hello! Here are a collection of InterMIND marketing resources and identity guidelines, including our logo, content, and trademarks. To edit and download, right click and select Edit image ## Metadata ### Title * Real-time speech translation in video calls. * Live speech translation in video calls — **no** delays, **no** lost deals, **no** language barriers. ### Description * Live speech translation in video calls for **international teams** where language barriers cause **delays, lost deals, or costly misunderstandings**. * InterMIND adds real-time speech translation to every video call, so international teams never lose deals, time, or clarity to language barriers. ## Logo ## Brand Colors ``` -webkit-linear-gradient(90deg, #994a11 0%, #cc833c 50%, #ffbb66 100%) ``` ## Promotional Images ### Simultaneous interpretation ### Search across all your meetings --- --- url: /product/guide/meeting-interface.md --- # Meeting Interface Overview The InterMIND interface is designed with careful consideration for cleanliness, intuitiveness, and accessibility. This section delineates the key elements visible during a live meeting and provides guidance on how users can interact with them effectively. ## Main Interface Layout Upon attending a meeting—whether as a Host, Moderator, Participant, or Guest—the screen layout varies based on your role (refer to the User Roles section). The layout includes: * **Top Status Bar**: This bar displays the meeting link, security status, recording and translator indicator, providing essential information immediately * **Central Video Area**: This area shows participants in either a grid or sidebar format, which can be adjusted via settings * **Bottom Toolbar**: This toolbar contains the primary interaction controls vital for managing the meeting * **Side Panel (optional)**: This panel features chat, participant list, and AI Assistant, enhancing user interaction ## Quick Customization Options In the Settings, users can: * Select their microphone, speaker, and camera devices to ensure optimal audio and visual quality * Toggle between Grid or Sidebar layout to accommodate their preferences * Enable or disable Background Blur for privacy during the meeting * Change the Translator language to facilitate communication among participants speaking different languages ## Participant Interaction Features Participants can engage actively in the meeting using several available tools within the interface: * **Raise Hand**: Participants can click this option to indicate their desire to speak. A hand icon will appear next to their name in the participant list, signaling their request * **Lower Hand**: Hosts and Moderators can manually lower a participant's raised hand, maintaining order during discussions * **Chat**: Participants can send messages to all attendees during the call using the side panel, fostering communication and collaboration * **Pin / Don't Watch**: Users can customize their view by pinning specific participants or hiding them from their personal layout, tailoring their meeting experience ## Bottom Toolbar Icons & Functions | Icon/Button | Description | | ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Microphone** | Click to mute or unmute your microphone, allowing you to control your audio input during the meeting | | **Camera** | Click to start or stop your camera, enabling or disabling your video feed for participants | | **Screen Share** | Click to start or stop screen sharing. This feature provides options to share your entire screen, a specific window, or a browser tab, and is only available on desktop browsers | | **Recording** | Click to start or stop recording. Upon initiation, all participants will receive a visible and audible notification. This feature is exclusively available to the Host and Moderator | | **Raise Hand** | Click to raise or lower your hand, indicating your intent to speak. A hand icon will appear next to your name in the participant list when raised | | **Settings** | Adjust audio, video, layout, and background blur settings. Participants can also select their default assistant provider and choose their preferred language for translation | | **Leave Meeting** | Click to leave the meeting. While Hosts and Moderators can remove participants, they cannot end the meeting for everyone | | **AI Assistant** | Opens the AI Assistant panel, providing users with the capability to interact for private summaries, Q\&A, and smart commands. This feature is restricted to authorized users | | **Participants** | Opens the list of participants, showcasing their roles such as Host, Moderator, etc. | | **Chat** | Click to show or hide the chat feature, facilitating interaction with other participants during the meeting | | **Meeting Link** | The meeting link is accessible in the browser's address bar or can be copied from the bottom-left corner by selecting the 'Share' link. For mobile users, this link is displayed under the 'Show Menu' option items | --- --- url: /product/guide/meeting-history.md --- # Meetings History The Meeting History page functions as a personal archive for all meetings you have hosted or attended while signed in. It offers quick access to recordings, transcripts, AI Assistant-generated summaries, and reusable meeting links - all consolidated in one convenient location. ## Accessing the Meetings History page You can access the Meeting History page through one of three convenient methods: * Click the 'History' link situated adjacent to the 'Report a Problem' icon in the page header menu * Alternatively, click your avatar icon in the top-right corner, and then select **History** from the dropdown menu * You may also navigate directly to the following link: ## Meetings List Each entry in your meeting history comprises: * **Date** (including Time) * **Room ID** * **Duration** * **# Pax (Participants)** * **Recording** * **Title** * **Actions** * Delete * Share * Join ## Search & Action Buttons To facilitate efficient management of your past meetings, the History page incorporates: ### Search Bar This feature allows you to find meetings by keywords in the Title or Transcript, or by the exact Room or Participant. Filters can be combined for more precise results. ### Room ID Clicking the Room ID link organizes the list to display only meetings associated with the same Room ID. ### # Pax (Participants) Clicking this will open a dropdown listing all participants. Some Action Buttons can be found hidden under the three-dot menu located on the right side. ### Available Actions #### Delete When this action is clicked, users will receive a notification prompting them to confirm deletion by clicking the **Yes, delete** button or to cancel the operation by clicking the **Cancel** button. Deleted meetings will no longer be visible to any participants. Only Hosts or Moderators possess the authority to delete a meeting. #### Share Users will receive a pop-up notification stating the **Link copied to clipboard!** which allows them to share this link with any authorized users. #### Join This action permits any user with the meeting record on the History page to join the meeting, resulting in the creation of a new record with the same Room ID. ## Meeting Details Each meeting row features content-related tabs: ### Participants This tab displays a list of all participants along with their respective roles. ### Recording This opens a built-in media player for playback of the meeting recording. Users can start or stop playback, mute or unmute audio, and view the recording on full screen. Clicking the three dots opens an additional menu with the following options: * **Download**: This initiates the download of the specific meeting recording * **Playback speed**: Users can select playback speeds ranging from 0.25x to 2x * **Picture in picture**: This feature allows users to continue navigating the meeting details page while watching the recording in a small window ### In-call messages This tab displays all chat communications between users. ### Transcript This opens the meeting transcript that logs all voice communications in text format. Messages from the Voice Assistant (Jarvis) are also included. ### AI Assistant This enables users to obtain a meeting summary from the AI Assistant in chat format. > \[!INFO] > The Recording tab may be hidden on the Meeting Details page if the meeting does not include any recordings. ## Access Control * Hosts and Moderators have full access to their own meeting history * Signed-in Participants can access the history of attending meetings; however, they are unable to delete the meeting record * Guest users and anonymous attendees do not have access to the history page or its contents > \[!TIP] > Utilize the Meeting History page to replay key discussions, retrieve important notes, and follow up on action items using summaries and transcripts—making it an essential tool for team documentation, audits, or compliance workflows. --- --- url: /resources/company/about.md --- # Mind.com: Building the Future of Multilingual AI Meetings ## Who We Are **Mind.com** is the company behind **InterMIND** — a real-time voice interpretation platform designed for global teams.\ We build tools that eliminate language barriers in high-stakes business communication. ## Our Mission **End language gaps in global business** — instantly, naturally, intelligently. No subtitles. No delays. No misunderstandings. ## What Is InterMIND? **Not a translator. Not subtitles. Not a plugin.**\ **InterMIND** is real-time AI interpretation — like a human, only faster. It captures **meaning**, **tone**, and **intent**. It speaks **in your voice**, **in their language** — instantly. > You speak. They understand. That’s it. ## Our Philosophy We’re engineers, linguists, and builders of a borderless future. We believe: > **Understanding — not translation — is the foundation of global collaboration.** — *The Mind.com Team* --- --- url: /product/guide/pricing.md --- # Pricing The Pricing page provides a clear comparison of all available plans—Basic, Pro, and Business—helping users choose the best option for their communication needs. It includes details on pricing, meeting limits, participant capacity, storage, and access to premium features like Voice Assistant, AI Assistant, and interpretation services. ## Accessing the Pricing Page ### From the User Menu * Click your avatar icon in the top-right corner * Select **Pricing** from the dropdown menu ### From the Profile Page (for Basic plan users) * Navigate to Profile > Profile tab * Click the **Upgrade Plan** button located under your current plan ### From the Page Header * Authorized users should click the **Pricing** link located adjacent to the History link * Non-authorized users can find the **Pricing** link near the 'Report a Problem' icon ### Direct URL * Go to: ## Plan Overview The Pricing page includes three tiers: | Plan | Price | Key Features | | ------------ | ---------------------------------------- | ------------------------------------------------------------------------- | | **Basic** | Free | 25 meetings, 100 participants, 30 GB storage, limited interpretation | | **Pro** | $25/month (or $20/month billed annually) | Unlimited meetings, 150 participants, 2 TB storage, all AI features | | **Business** | Custom (Contact Sales) | 500 participants, 5 TB storage, AI colleague (alpha), enterprise features | ### Other Highlights * Switching between **Monthly** and **Annually** toggles discounted pricing for the Pro plan * The **Current Plan** button shows which plan is active * The **Contact Us** button allows Business clients to request tailored solutions > \[!TIP] > Plan upgrades take effect immediately and apply enhanced feature limits accordingly. ## Subscription Payment via Stripe * Upon clicking **Buy Now** users will be redirected to a secure Stripe payment page in a new tab * The following fields are required for completion: * Email * Card details * Cardholder's name * Country/region * Stripe guarantees secure payment processing * Users also have the option to save their payment details via Link * All billing records remain accessible in your account for audit and reporting purposes * Invoices and payment history are downloadable for accounting purposes ## Important Notes * Any plan upgrades and downgrades will be reflected immediately * Billing cycles and quotas will be reset according to the selected plan * Quotas for number of meetings, participants, and storage per user will be enforced based on the active plan * Exceeding any quota will trigger a clear notification along with an **Upgrade Plan** button * Users can access their payment history and invoices in the Billing section --- --- url: /resources/company/Privacy-Policy.md --- # Privacy Policy ## Introduction This Privacy Policy outlines how Golden Fish Corporate Services Provider LLC ("we," "us," or "our") collects, uses, protects, and discloses personal information when you use our website and legal services. As a global legal services provider, we are committed to protecting your privacy and ensuring compliance with applicable data protection laws worldwide. ## Regulatory Compliance Our privacy practices comply with major global privacy regulations, including: * General Data Protection Regulation (GDPR) - European Union * California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) - United States * Personal Information Protection Law (PIPL) - China * Federal Law No. 45 of 2021 on Personal Data Protection (PDPL) - United Arab Emirates * Health Insurance Portability and Accountability Act (HIPAA) - United States * Children's Online Privacy Protection Act (COPPA) - United States ## Information We Collect We may collect the following types of information: * Personal Information: Name, contact details, identification documents, and other information necessary to provide legal services. * Service Data: Information related to legal matters, case details, and correspondence. * Technical Data: IP address, browser type, device information, cookies, and usage data. ## How We Use Your Information We use your information to: * Provide and improve our legal services * Communicate with you regarding your legal matters * Process payments and maintain financial records * Comply with legal and regulatory obligations * Protect our legitimate business interests ## AI Technology and Data Processing ### Use of AI Models Our website utilizes artificial intelligence (AI) models to enhance our service delivery. Here's how we process your data when you interact with our AI-powered features: #### Data Collection When you interact with our AI tools, we may collect information you provide during these interactions, including queries, uploaded documents, and conversation history. #### Processing Purpose We use AI to assist with legal research, document review, contract analysis, and providing preliminary legal information. #### Data Storage Your interactions with our AI systems are stored securely in encrypted format. These interactions may be retained for a limited period to improve our AI services and ensure quality control. #### Third-Party AI Providers In some cases, we may utilize third-party AI service providers. When we do, we ensure they adhere to appropriate data protection standards through contractual safeguards. #### Human Review While our AI systems operate autonomously, certain interactions may be reviewed by our legal professionals to ensure accuracy and quality of service. #### AI Training We may use anonymized and aggregated data from AI interactions to improve our systems. Personal identifiers are removed before any data is used for training purposes. ## Data Sharing and Transfers We may share your information with: * Affiliated legal entities within our global network * Third-party service providers who assist in our operations * Regulatory authorities and government bodies where required by law * Professional advisors and consultants When transferring data internationally, we implement appropriate safeguards in accordance with applicable laws, including Standard Contractual Clauses, Binding Corporate Rules, and other legally recognized transfer mechanisms. ## Your Rights Depending on your jurisdiction, you may have the right to: * Access your personal information * Correct inaccurate information * Delete your personal information * Restrict or object to processing * Data portability * Withdraw consent * Lodge a complaint with a supervisory authority ## Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. ## Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. ## Changes to This Policy We may update this Privacy Policy periodically. The updated version will be indicated by a revised date and will be accessible on our website. ## Contact Us If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: * **Email:** support@mind.com * **Address:** City Avenue Building, Office 405-070, Port Saeed, Dubai, UAE * **Phone:** +971 058 574 88 06 * **WhatsApp:** +971 058 574 88 06 ## Company Information * **License No:** 1414192 * **Register No:** 2411728 --- --- url: /product/overview/what-is-intermind.md --- # The Fastest Way to Speak Every Language — Without Learning It ## The language barrier ends here InterMIND is the world's first video meeting platform that makes language learning obsolete. Our simultaneous **interpretation**\[^1] technology instantly breaks down language barriers, allowing everyone to speak their native language while understanding others perfectly. Just as calculators eliminated the need for mental arithmetic, InterMIND eliminates the need to spend years mastering foreign languages for practical communication. While traditional approaches force you to invest thousands of hours learning languages or paying expensive interpreters, InterMIND delivers immediate, seamless communication across any language pair with near-human accuracy and minimal latency. It enables participants to speak their native language while instantly hearing others in theirs — preserving nuance, intent, and natural speech flow. The result? Dramatic time savings, cost reduction, and unprecedented global collaboration opportunities. Unlike traditional translation tools, InterMIND doesn't just convert words — it interprets meaning, adapts tone, and facilitates seamless multilingual dialogue as if the language barrier didn’t exist. \[^1]: Interpreting is translation from a spoken or signed language into another language, usually in real time to facilitate live communication. [Wiki](https://en.wikipedia.org/wiki/Language_interpretation) ![](/1d.png) ## The Evolution of Communication Efficiency Throughout history, humans have consistently adopted technologies that optimize cognitive company: * We stopped memorizing phone numbers when smartphones made it unnecessary * We abandoned manual calculations when calculators became ubiquitous * We no longer memorize directions since GPS navigation systems emerged Language learning represents one of the last inefficient allocations of human cognitive potential. The average person spends 600–1000 hours to reach basic proficiency in a new language, with fluency requiring 2000+ hours of dedicated study. These are hours that could be invested in developing specialized expertise in your actual field. > \[!note] ✅ Your time is better spent mastering your craft — not memorizing grammar. > \[!warning] 🛑 Either you speak every language — or someone else closes your deals. ## The InterMIND Philosophy InterMIND isn't just a video conferencing tool with translation features — it's a fundamental rethinking of how global communication should work. Our approach recognizes that: 1. Technology should adapt to humans, not humans to technology 2. True communication is about understanding — not just exchanging words With InterMIND, we've created a system where the language barrier dissolves instantly. Our platform doesn't just translate — it interprets nuance, context, and meaning across languages in real-time, delivering an experience that would take decades of language study to achieve naturally. > This is not just about understanding — it's about accelerating collaboration, trust, and decision-making in a global context. --- --- url: /product/guide/troubleshooting.md --- # Troubleshooting This section provides solutions for common issues encountered during online meetings, including problems with microphones, cameras, joining meetings, using voice assistants, translators, screen sharing, and recording. It outlines potential causes for each issue and offers practical solutions to resolve them, ensuring a smoother online meeting experience. ## Microphone or Camera Not Working ### Causes: * Browser permissions denied * Incorrect selected device * Conflicting applications ### Solutions: * Allow access when prompted * Navigate to Settings > Microphone/Camera and select the correct device * Close applications such as Zoom, Skype, etc. ## Cannot Join a Meeting ### Causes: * Expired or invalid link ### Solutions: * Verify the link's accuracy and confirm with the Host * Refresh your browser and try again ## Translator Not Working ### Common Causes: * All participants have selected the same language * Microphone muted * Microphone blocked by browser permissions * Network issues ### Solutions: * Select your preferred language in Settings > Language * Rejoin or refresh the meeting page * Ensure microphone access is granted and enabled ## Echo or Audio Feedback ### Common Causes: * Open microphone combined with speakers * Multiple users in the same room ### Solutions: * Use headphones * Mute other devices/microphones * The Host/Moderator can mute all participants ## "You Have Been Removed from the Call" ### Common Causes: * Host/Moderator removed you * Network disconnection ### Solutions: * Contact the Host or Moderator for clarification ## Screen Sharing Not Working ### Common Causes: * Unsupported device ### Solutions: * Use desktop browser * On macOS: enable screen recording in System Preferences > Security & Privacy ## Poor Video or Audio Quality ### Causes: * Weak internet connection * Too many video streams ### Solutions: * Switch to a wired connection or stable Wi-Fi * Turn off your own camera or others' cameras if necessary ## Recording Won't Start ### Common Causes: * User is not the Host or Moderator ### Solutions: * Verify permissions with the Host > \[!TIP] > If you continue experiencing issues, ensure your browser is updated to the latest version and that you have a stable internet connection of at least 2 Mbps. --- --- url: /exp/exp.md --- --- --- url: /exp.md --- --- --- url: /product/guide/user-roles.md --- # User Roles InterMIND delineates four distinct user roles, each meticulously crafted to enhance secure, collaborative, and adaptable meeting experiences. The Host role is endowed with the highest level of authority, while the other roles offer varying levels of interaction. ## Host The Host is responsible for initiating the meeting and possesses comprehensive administrative privileges. **Key Abilities:** * Start and end meetings * Mute any participant * Promote or demote moderators * Start and stop recordings * This encompasses any recordings initiated by the Moderator * Remove any participants from the call * Admit or deny guests * Access meeting history * Utilize any AI features * Adjust personal settings, layout, blur, and view options ## Moderator Moderators are designated by the Host to assist in managing the session effectively. **Key Abilities:** * Mute any participant * Start and stop recordings * This includes any recordings initiated by the Host * Admit or deny guests * Remove any participants from the call, except for the Host * Use the Online Voice Translator and change language (for their own audio) * Use the AI Assistant (for their own view) * Engage in chat, raise or lower hands * Access transcripts and meeting history * Promote or demote other moderators ## Participant (Authorized User) Authorized participants are logged-in users who join the meeting without special privileges. **Key Abilities:** * Mute or unmute their own microphone * Enable or disable their own camera * Share their screen (desktop browser) * Use the AI Assistant (for their own view) * Use the Online Voice Translator and change language (for their own audio) * Modify personal layout and settings * Access chat, raise hand, transcripts, and meeting history ## Guest (Anonymous User) Guests are users who join the meeting without signing in. **Key Abilities:** * Use their own microphone and camera * Share their screen (desktop browser) * Use the Online Voice Translator and change language (for their own audio) * Utilize layout and viewing options (personal only) * Engage in chat and raise hand > \[!WARNING] > Guests cannot manage other participants. ## Role Permissions Summary Table | Feature | Host | Moderator | Participant | Guest | | ------------------------------ | ----- | --------- | ----------- | ----- | | Initiate Meeting | ✅ | ❌ | ❌ | ❌ | | Mute Any Participant | ✅ | ✅ | ❌ | ❌ | | Unmute Any Participant | ❌ | ❌ | ❌ | ❌ | | Mute/Unmute Own Mic | ✅ | ✅ | ✅ | ✅ | | Enable/Disable Own Camera | ✅ | ✅ | ✅ | ✅ | | Start/Stop Recording | ✅ | ✅ | ❌ | ❌ | | Screen Share (Desktop) | ✅ | ✅ | ✅ | ✅ | | Use AI Assistant | ✅ | ✅ | ✅ | ❌ | | Use Online Translation | ✅ | ✅ | ✅ | ✅ | | Change Translation Language | ✅ | ✅ | ✅ | ✅ | | Raise / Lower Hand | ✅/✅ | ✅/✅ | ✅/❌ | ✅/❌ | | Change Layout / Settings | ✅ | ✅ | ✅ | ✅ | | Enable/Disable Background Blur | ✅ | ✅ | ✅ | ✅ | | Admit/Deny Guest | ✅ | ✅ | ❌ | ❌ | | Access Meeting History | ✅ | ✅ | ✅ | ❌ | | Remove Participants | ✅ | ✅ | ❌ | ❌ | | Promote/Demote Moderator | ✅ | ✅ | ❌ | ❌ | --- --- url: /promo/imind.md description: >- From iMind to InterMIND: voice-first video calls with real-time AI-powered interpretation. --- > \[!tip] Who is this for?\ > Built for **international teams** where language barriers cause **delays**, **lost deals**, or **costly misunderstandings**. [Learn more ...](../product/overview/markets) ## Works Like Google Meet + Live Translation Familiar interface. Universal communication. Same ease as Google Meet — with instant translation that makes language barriers disappear. ## Example: How real-time speech translation works in a meeting Let’s say: > The user uses **Spanish** as the **site localization language**. They host a meeting and invite two participants: > > * 🧑‍💼 Participant 1 uses the interface in **English** > * 👩 Participant 2 uses the interface in **Chinese** ### What happens during the meeting? Each participant **speaks and hears** in the language they selected when entering the product.\ This single language setting applies to: * The **interface language** * The **spoken input** (what you say) * The **translated output** (what you hear) | Participant | Language Selected | Speaks In | Hears In | | ------------- | ----------------- | --------- | -------- | | Host | Spanish | Spanish | Spanish | | Participant 1 | English | English | English | | Participant 2 | Chinese | Chinese | Chinese | [The platform automatically interprets all speech in real time](../product/overview/how-it-works) — so everyone communicates as if they spoke the same language. ### Can you change your language during the call? Yes. You can open the **Settings** and change the `Your Language` field: :::details Settings Panel ::: Changing this means: * You should speak in the `chosen language` for accurate translation * You will hear others in the `chosen language` * The interface will automatically switch to the `chosen language` > 📌 Note: “Your Language” is a **single unified setting**\ > It controls **how you speak**, **what you hear**, and **what you see**.\ > Speaking in one language and listening in another is **not supported** — by design, to keep the experience simple and predictable. ## Clear and Simple Pricing From first call to fluent conversations — at any scale. > \[!warning] 😱 Either you speak every language — or someone else closes your deals. ## What Customers Are Saying > \[!tip] 🥇 Your time is better spent mastering your craft — not memorizing grammar. ## Frequently Asked Questions --- --- url: /product/overview/markets.md --- # Where Is the Need for InterMind the Highest? InterMind removes the language barrier from business negotiations. The table below highlights the markets where miscommunication is the costliest and professional interpreters are either scarce or expensive. ## Priority Markets | Segment | Star Countries (ISO‑2) | Why It Matters | | -------------------------------------- | ------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------- | | Global Manufacturing Hubs | China (CN), India (IN), Vietnam (VN), Bangladesh (BD), Indonesia (ID), Thailand (TH) | Massive B2B trade with the US & EU; average English proficiency is moderate | | US Industrial Partners | Mexico (MX), Canada (CA) | USMCA¹ supercharged cross‑border auto and electronics supply chains; reliable EN–ES channel is mission‑critical | | High‑Tech Asia | Japan (JP), South Korea (KR), Taiwan (TW) | Engineering meetings where nuance in terminology is worth millions | | Multilingual EU | Germany (DE), France (FR), Italy (IT), Spain (ES), Poland (PL), Netherlands (NL) | 24 official languages inside a single market; hiring interpreters for every deal is costly | | Middle East & North Africa | UAE (AE), Saudi Arabia (SA), Egypt (EG), Morocco (MA) | Projects bring together Arabic‑, English‑ and Hindi‑speaking teams | | Latin America | Brazil (BR), Chile (CL), Colombia (CO), Peru (PE) | Commodity exports and IT outsourcing require smooth PT/ES ↔ EN communication | | English‑Speaking HQs with Global Reach | United States (US), United Kingdom (GB), Australia (AU) | Headquarters sell worldwide and need a two‑way channel with Asia and LATAM | ¹ **USMCA** — United States–Mexico–Canada Agreement that replaced NAFTA; it enforces strict rules of origin in the auto sector. ## Selection Criteria 1. **Trade Volume** — the larger the turnover, the higher the cost of errors. 2. **English Proficiency** — countries with low C1–C2 share depend on interpretation solutions. 3. **Interpreter Shortage** — daily Zoom calls rarely justify a full‑time human interpreter. ## Strategic Takeaways * **Top Priority** — US partners and the “factory of the world” cluster; quickest ROI. * **Second Tier** — EU and MENA; technical accuracy and regulatory risk dominate. * **UI Localisation** — eight languages (EN, ES, PT, ZH, JA, KO, AR, HI) cover ~85 % of target markets. * **Compliance** — mind export‑control regimes (EAR, EU Dual‑Use). InterMind purges meeting data after the retention window.